Andrew worked in the telecommunications industry for over 20 years prior to joining Park Bench where he leads our Global Services Team. Andrew has done it all, working at Cincinnati Bell Telephone, Broadsoft, Leonid Systems, and at Cisco Systems where he was responsible for all of BroadWorks-related professional services within the Cisco Customer Experience team throughout the Western Hemisphere.
Throughout his career, Andrew gained deep, hands-on experience within every aspect of VoIP and UCaaS projects. He designed and built new product offerings, consulted for telecom service providers around the globe, and has overseen large-scale deployments of BroadWorks. Andrew has built a strong network over the years, always focused on customer service and optimizing the end-user experience.
When asked about Andrew, his coworkers immediately respond with praise and positivity:
“Andrew is an awesome employee. His work ethic is amazing and he continuously impresses by the results he produces. His professional manner is top-notch, and he’s always willing to lend a hand when needed. He has done a tremendous job teaching other employees how VoIP works. He is an invaluable member of the PBS team!”
“He is the best at what he does.”
“Andrew always has a positive attitude, no matter what is happening.”
“Andrew brings a breadth of BroadWorks knowledge to Park Bench that gives us great impact and guidance to our customer's strategy. They think it, we make it happen!”
Andrew resides in Cincinnati, Ohio with his wife and two daughters. Outside of work – during the rare times when he's not chasing his kids around – he enjoys cooking, golf, and trying out new trends in the craft beer world.